FREQUENTLY ASKED QUESTIONS
What is the correct way to address a postal item?
What is a registered item?
Does a registered item provide a shorter delivery time?
How long does it take to receive a domestic non-registered item and parcel?
Who can I contact for a complaint?
What are the post office working hours?
How can I check the postal code of an address?
Who should I contact with a question about other products and services?
How can i track a shipment?
How long does it take to receive a domestic express money transfer?
How can I send domestic and international letters in bulk with or without a contract and is there a discount on the price?
How can I track an international inbound parcel without a tracking number (Can I track a parcel from abroad by the recipient's address)?
What is "Insured value"?
What is the "Priority" service?
What is "Cash-on-delivery"?
As the recipient of an item, can I request that it be forwarded to a new address?
Can I choose a random stamp with a nominal value from Bulgarian Posts' catalogue to accompany my vignette in the Stamp with a personalized vignette?
What is SDR/DTS (Special Drawing Rights)?
